Outstanding customer service, pool was clean, room was clean and I received my deposit back immediately. I couldn’t ask for a better stay and will be returning soon. Thank you guys!

If I can give this place a negative response I would. This place is absolutely disgusting!! I had to go to Walmart to get cleaning supplies for the bathroom and wipe down everything in the room to feel comfortable. Including sheets for the bed. DISGUSTING!! Do not go to this hotel without disinfectant ?

I had an amazing stay at the hotel for the price I paid. It has been rebranded to Park Inn by Radisson, Columbus which is part of Choice family, When my family arrived at the hotel, it was clean and the beds were so comfortable that we immediately went to sleep after a long drive. We always felt safe with enough lighting through out the property and restaurants were just across the roads. Sam, the general manager was really awesome and took good care of us. We definitely come back again.

I had an absolutely terrible experience at the Park Inn by Radisson in Columbus, Georgia. The room was disgusting and had an overwhelming odor the moment we walked in. Within 10 minutes of being in the room, I developed a pounding headache from the smell. The condition of the room was unacceptable and nothing like what was advertised. When we brought our concerns to management, the situation only got worse. Management was rude, disrespectful, confrontational, and completely unwilling to address our concerns professionally. We felt dismissed and treated poorly from the moment we reported the issue. Because of the condition of the room, we checked out within 10 minutes of checking in. We were told at checkout that a refund would be issued due to the circumstances. However, despite multiple attempts to follow up, no refund has been received, and management has been non-responsive. Potential guests should be extremely cautious. Based on my experience, the positive reviews do not reflect the condition of the property or the level of customer service we received. I would encourage travelers to do thorough research before booking and not rely solely on the glowing reviews posted online. This was one of the worst hotel experiences I have ever had, and I would not recommend this property to anyone.

My stay was really great. Looks like the new management is really making efforts for a comfortable stay for the guests. The rooms were super clean and awesome breakfast . I will come back for sure.

Let me tell you about my stay, I am enjoying a breakfast pallet not just a breakfast. Optimistic staff and are as down to earth as you can get. I will definitely be saving on my list of go to spots. I love the banana muffins!! My room was very nice, 3 pillows! I enjoyed my stay inside and outside the building! The front desk and the staff are very understanding and firm. If they can, they will. I recommend Baymont. I love listening to them Dawgs!

Varteesa was absolutely wonderful. After a really bad experience at another hotel, she went above and beyond to make us feel welcomed and taken care of. She was incredibly kind, professional, and genuinely accommodating, which made a stressful situation so much better. Her empathy and attention to detail truly stood out, and she turned our stay around completely. Because of the outstanding service we received, we will be returning for my son’s next graduation in March and plan on staying here again. Thank you, Varteesa, for restoring our faith in great hospitality!

5-star staff. Despite the budget accommodations, I was highly impressed with the friendliness and attentiveness of the Baymont team. David and the front desk crew are all very personable and helpful, and the housekeeping staff do an amazing job. A+

First off the location/area wasn’t bad, there’s lots of food places next to the building, shopping, gas stations, ect. BUT when we got there there were stretchy people hanging out in the parking lot coming and going watching us the whole time, gave me the creeps for sure. Outside stairs and hall area were dirty which was expected because it’s outside, I did not explore the lobby because the desk women had her friends hanging out on the couches eating food. They also parked directly in front of the door as well. Women at the front desk wasn’t rude but definitely was mad to be there and had no care in the world to be professional to the customer on the phone smacking her gum loudly. Walked into the room and it was clear the door hadn’t been opened in a long time. The room was musty, hot, & dirty. They for sure hadn’t cleaned anything in weeks if not months. Toilet was used and not cleaned, shower drain filled with hair, can barely open the door while in the bathroom it’s so small. The beds had been flipped because of the huge dark brown mystery stain on the entire top of the mattress. Sheets had cigarette burns that looked to be from the maid. Carpet was dirty as well, the furniture was WELL OVER outdated and dirty, nothing wiped off in the slightest had to clean the room MYSELF. The A/C and heating worked fine although it did smell, fridge works, microwave worked, as well as the tv. Again the sketchy people outside were being loud in the night making it difficult to sleep. Funny enough they only decided to “clean” the room every time we left. The first time I noticed things of mine in the room were moved but nothing was cleaned. The last time 1/3 of the mini trashes were taken out. We paid about $250 for 3 nights even though the online payment was more than double that, and online reservations said only one room available but yet there were about 7-8 other people in the entire building. But we left after the second to another hotel because we couldn’t stay any longer. In the morning they blow leaf blowers directly in front of the doors waking us up, yet when we came out it was still dirty. No handicap parking, and the maintenance parked behind us making it difficult to leave. I absolutely do not recommend this hotel to anyone ESPECIALLY if you are traveling alone or have kids with you.

Giving it a two out of 5 because when we checked in it was all smiles and rainbows. But when we got to our rooms. It was not properly cleaned behind the doors there was still hair from other people in the floor. The shower felt like there was something on the floor of it. The shower head will not work and on top of that the front desk lady took away the breakfast while we were still eating!! Don’t get me wrong she is nice but she did not know anything about common sense. Also the manager/owner of the whole place is just rude, good with kids but RUDE.