Sonesta Essential Columbus offers a comfortable and affordable stay in the heart of Columbus, GA. Located near shopping centers, dining, and major highways, this hotel is ideal for both business and leisure travelers. Guests can enjoy clean, modern rooms and convenient amenities designed for a relaxing experience. Whether you're passing through or staying a while, Sonesta Essential provides essential comforts and excellent service. Complimentary Wi-Fi and parking Outdoor pool for guest relaxation Fitness center and business services Pet-friendly accommodations available
Sonesta Essential Columbus offers Outdoor seasonal pool, Business center, Meeting rooms, Free breakfast, Free WiFi, Free self parking, Parking onsite, RV/Truck Parking Available, Wheelchair-accessible parking available, Accessible property, Laundry facility - coin operated, Pets allowed with a fee, Free toiletries, Hair dryer, Air conditioning, AM/FM alarm clock radio, Desk, Desk chair, Iron/ironing board, Coffeemaker, Microwave, Mini refrigerators available, Cable TV service, Flat-panel TV, Free local calls, 24-hour front desk, Pool, Wifi Available, Pets allowed, Families welcome.
Sonesta Essential Columbus is located at 4027 Veterans Ct, Columbus.
Sonesta Essential Columbus has an average rating of 4 out of 5 based on 1015 guest reviews.
1 King Bed
Room, 1 King Bed
1 King Bed
Suite, 1 King Bed, Accessible
1 King Bed
Room, 1 King Bed, Accessible
2 Queen Beds
Room, 2 Queen Beds, Accessible
1 King Bed
Suite, 1 King Bed
2 Queen Beds
Room, 2 Queen Beds
1 King Bed and 1 Queen Bed
Suite, Multiple Beds




+10

Sonesta Essential Columbus offers a comfortable and affordable stay in the heart of Columbus, GA. Located near shopping centers, dining, and major highways, this hotel is ideal for both business and leisure travelers. Guests can enjoy clean, modern rooms and convenient amenities designed for a relaxing experience. Whether you're passing through or staying a while, Sonesta Essential provides essential comforts and excellent service.
Sonesta Essential Columbus receives mixed reviews, with some guests praising its convenient location, comfortable beds, and friendly staff. However, recent feedback highlights significant cleanliness issues, inconsistent breakfast quality, and operational problems such as working elevator malfunctions and bedbug infestations. Value seems to be a positive, but the overall experience is frequently marred by service and maintenance concerns.
100% was going to give this a 8 or 9 out of 10. Or 4 to 5 stars - then we had breakfast . I asked about what they would be having last night for the morning and they said eggs and sausage. It was dry hard biscuits and watery gravy. Part of the reason we book these are for the breakfast! So it is a 1 star breakfast because the cereal was edible. Stay away if you want any protein at all.
Overall, this place was perfect! We just needed a one night stay. The bed was comfy, room was clean, and it smelled nice. All of the staff members we encountered were nice and friendly. The cleaning lady was super nice!! The only downside was the breakfast. It was alright, but nothing special. Lots of breads, ha! Definitely would have enjoyed some bacon and eggs, a muffin, or some fruit. Also, the shower head in room 304 is very wobbly and the remote needs to be replaced.
Shower had very little pressure. Room had roaches in it. Hotel only has one working ice maker. When the hotel supposedly cleaned the room like we requested, they only changed out the towels and left water all over the bathroom floor. The beds didn't get made up.
I gave 2 stars because the staff was nice and the price was great but everything else was a hit and miss. This the kinda hotel you’ll go to if you’re a truck driver and need a quick place to stay for the night. So if you looking for a comfortable place to stay this ain’t that.
Perfect overnight experience. Clean and welcoming. Nice outdoor patio area. Parking accommodated our box truck and tow car. Nice size bathroom counter with walk-in shower. Comfortable beds. Comfortable desk chair. Would stay again.
I reserved two rooms with king beds. When we arrived at the hotel I was informed that the elevators were not working and hadn’t worked for three months. I then asked if they had any rooms on the first floor as we are in our 70’s and one person in our party is severely disabled. They responded they had only one room but it had two queen beds. Despite our advanced age I agreed to accept one room on the first floor and the second one on the second floor. The front desk clerk then ran my credit card for the second floor room as we waited for the first floor room to be cleaned. As we started to bring in our baggage and two small dogs we were informed that the dogs would be an additional $200 for our two night stay plus a $260 deposit. I told the clerk that was outrageous and to canceled our reservations as the hotel did not meet several of their listed amenities and what we made our reservations for. The clerk got her manager on duty who quickly informed me they wouldn’t refund the change they just made to my credit card and I needed to call Expedia for a refund. I called Expedia and was informed they couldn’t refund my money without the hotel general manager’s approval. I returned to the hotel and requested to speak to the general manager and I was told the general manager was not on site. When I asked for the general manager’s name and phone number they refused to provide it to me and told me there was nothing they could do and I needed to call Expedia which I did again and was told they just spoke to the general manager and was told there would be no refund. When I booked the rooms I did it on Hotels.com. Now I found out that hotels.com is Expedia. Besides the hotel having no working elevator, the lobby air conditioning wasn’t working properly so it was hot and humid. I will never book another hotel room with hotels.com/Expedia, nor will ever book a hotel room with this hotel chain.
The rooms were comfortable, roomy and clean. Staff was very helpful and kind. One thing is that in the four days we were there not once did housekeeping come in to clean or refresh our towels. I don't know if it just works different here and you have to ask?. Second, very loud noises at night, people yelling and running up and down the hallway way past midnight which would wake us up. Did not leave a tip because our room was never serviced.
My room was nice and clean. Front desk staff was nice.. Parking was decent... Hotel smells nice.. Elevator doesn't work... 4th floor has the only working ice machine in the building so be prepared to climb flights of stairs for anything you need to do. AND FYI THE BREAKFAST IS TERRIBLE NO HOT COFFEE. NO MEAT FOR BREAKFAST NO EGGS.. Basically dry biscuits and microwaved gravy.. Other thn that I guess this place is cool minus it's problem..
Convenient location, reasonable cost, comfortable beds. Basic toiletries provided if something is forgotten: body lotion, shampoo, conditioner and shower gel. Complimentary breakfast offered including protein options (scrambled eggs and sausage). There's 24-hour complimentary coffee. Snacks, including microwave popcorn and frozen ice cream treats, are available for purchase. The downside: DirecTV with no local stations we could find to get a feel for the place. Elevator was not working for entire stay. If this was not acceptable, at check-in we were given the opportunity to decline the reservation with no issues. We stayed. The room was clean at first glance but not on closer inspection. Visible trash under the chest of drawers, shower clearly had not been cleaned between guests, windowsill covered with dust (evident after placing a white garment there), and the in-room hair dryer was old, crusty and nonfunctioning.
My stay here was great! Friendly staff, great breakfast, quiet, and no crazy noise or people that I seen while there. I didn’t have any problems with my room except the sheets looked dirty or May have just been dingy. No biggie, i usually bring my own sheet set and blankets, pillows etc.. However, my issue with this hotel is the deposit…I had no problem with paying the $100 deposit with it being credited back to me after I checked out. 2 weeks after my check out, I still hadn’t got it back. So I started calling the hotel. I called several times over the next few weeks only to be told that they would look into it and call me back. Never once got a call back. Here it is, almost 3 months later and still getting the run around on my deposit.